FAQ and EXCHANGE POLICY

DOES GirlsAreThePlug ACCEPT RETURNS OR EXCHANGES?

Yes. But only exchanges. Please read the description and measurements carefully BEFORE purchasing, as we do not accept returns.

WE DO NOT ACCEPT EXCHANGES ON SALE ITEMS or items purchased during a sale. 

EXCHANGES TAKE 3 WEEKS TO PROCESS. CUSTOMER PAYS FOR ALL SHIPPING FEES (RETURNS AND BACK TO THE CUSTOMER)

ONE EXCHANGE PER PURCHASE 

Notice of exchanges must be done within five days of customer receiving merchandise. Once shipped, we do not accept returns. If we receive no notice, the item will be returned back to you.

If you are wanting to exchange your purchased item, your new selection must be equal or greater value of your original purchase. We do not honor refunds for exchanges.

We require a tracking number on merchandise that is sent back to us and these items must be returned in the same condition that it was received.

WHEN WILL MY ORDER SHIP?

Most orders ship within 1-2 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on Sundays or holidays.

As soon as your order ships you will receive an email confirmation with tracking to the email address you entered on your order. If for some reason, you did not receive an email after the following 5 business days of your order, please check your spam folder and add girlsaretheplug@gmail.com to your safe sender list or email us the name and email you ordered under.

GirlsAreThePlug US orders usually deliver in 3-5 business days.

International Orders are processed weekly and can take from 7-15 business days for delivery.

HOW DO I CHECKOUT?

Checkout as a guest with Paypal and use your debit/credit card or check in as a Paypal user and complete a payment.

YOU MUST PAY FOR RETURNING SHIPPING CHARGES

All of the information on the whereabouts of your package can be seen by using your tracking number

If you have any questions about any of the pieces, measurements, or conditions, please feel free to email me at girlsaretheplug@gmail.com so you can be sure of your purchase! We are open to ANY and ALL questions!

The Exchange Process can take 2-3 weeks

WHERE ARE THE SIZES?

Tees are available from small- xtra large (kids size available)